Beyond Distribution

HR & Business
Services

IAB LLC goes beyond product distribution. We provide the HR and operational support that ecommerce sellers need to keep their people, processes, and assets running at full capacity — so you can focus on selling.

IAB LLC business support team
End-to-End
Business Support

Why We Offer This

Your Business,
Fully Supported

Running a successful ecommerce business isn't just about having the right products at the right price. It's about having the right people, the right processes, and the right controls in place to sustain and scale that success.

IAB LLC extends its partnership beyond the supply chain. We provide HR and business services that give ecommerce sellers the operational infrastructure they need — without the overhead of building an in-house team to manage it.

  • People management from hire to retire
  • Operational processes that scale with your business
  • Full asset visibility and control
  • Compliance and documentation handled for you
  • Regular reporting so you always know where things stand

What We Provide

Our Service Areas

Six core service areas designed to cover every aspect of running a well-managed ecommerce business.

HR Management

Your people, handled professionally.

Running an ecommerce business means managing people across multiple functions — from warehouse staff and customer service reps to virtual assistants and account managers. IAB provides full HR management support so your team is properly onboarded, managed, and retained without the administrative burden falling on you.

  • Employee onboarding & offboarding
  • HR policy development & compliance
  • Performance management frameworks
  • Staff scheduling & attendance tracking
  • Payroll coordination & records
  • Employee relations & conflict resolution

Recruitment & Staffing

The right people for every role in your business.

Finding qualified staff who understand the pace and demands of ecommerce is a challenge. IAB helps you identify, vet, and place the right people — whether you need full-time employees, part-time support, or specialist contractors to fill critical gaps in your operation.

  • Role scoping & job description creation
  • Candidate sourcing & screening
  • Interview coordination & assessment
  • Reference & background checks
  • Contractor & freelancer placement
  • Ecommerce-specific role expertise

Operations Support

Keep every part of your business running smoothly.

Beyond people, a well-run ecommerce business requires tight operational control — from process documentation and workflow management to vendor coordination and day-to-day task oversight. IAB provides the operational backbone that lets you focus on growth while we keep the engine running.

  • Standard operating procedure (SOP) development
  • Workflow design & process optimization
  • Vendor & supplier coordination
  • Task delegation & team oversight
  • Cross-functional project management
  • Operational reporting & KPI tracking

Compliance & Documentation

Stay protected, stay organized.

Ecommerce businesses operate across multiple jurisdictions, platforms, and regulatory environments. IAB helps you maintain the documentation, contracts, and compliance frameworks that protect your business — so you're never caught off guard by platform policy changes, employment law, or operational audits.

  • Employment contract templates & management
  • Platform policy compliance monitoring
  • Business documentation & record keeping
  • NDA & vendor agreement management
  • Regulatory compliance guidance
  • Audit preparation & documentation

Business Asset Management

Full visibility and control over what your business owns.

From software subscriptions and equipment to intellectual property and digital assets, IAB helps you track, manage, and optimize the assets your business depends on. We ensure nothing falls through the cracks — renewals are handled, access is controlled, and your asset register stays current.

  • Software & subscription management
  • Equipment & hardware tracking
  • Digital asset organization & access control
  • License & renewal management
  • Asset depreciation & lifecycle planning
  • Vendor account & credential management

Business Reporting & Insights

The data you need to make confident decisions.

Good decisions require good data. IAB provides regular business reporting across HR, operations, and asset management — giving you a clear, consolidated view of how your business is performing and where attention is needed. No more chasing updates from multiple sources.

  • Weekly & monthly operational reports
  • HR metrics & headcount reporting
  • Asset utilization & cost reporting
  • KPI dashboards & performance tracking
  • Custom reporting to your requirements
  • Executive summaries & action items

How It Works

Getting Started Is Simple

01

Discovery Call

We start with a conversation to understand your business, your team structure, and where you need the most support.

02

Needs Assessment

We map out your current HR and operational setup, identify gaps, and define the scope of services that will make the biggest impact.

03

Service Plan

We build a tailored service plan covering the specific areas you need — from HR management to asset control and reporting.

04

Ongoing Support

We integrate with your business and provide continuous support, regular reporting, and proactive management as your business grows.

Ecommerce operations team at work

Everything Your Business Needs to Run Without Friction.

Get Started

Let IAB Handle
The Back Office

Whether you need full HR management, operational support, or just help getting your business assets under control — IAB has the expertise and the team to make it happen. Reach out and let's talk about what your business needs.